This U.S. Company helps organizations communicate with employees to help ensure the employees understand, value and effectively use human resource-related programs – particularly benefit and compensation programs. The Company’s consultants and experienced freelancers develop and execute employee communication strategies – tailored to each individual client. Deliverables may include printed brochures, scripted presentations, videos and, increasingly, web-based communications that fill a unique niche. With an impressive list of high-profile customers in multiple industries and regions, this successful Company is well poised to be an even more lucrative business in the HR consulting space.
INVESTMENT HIGHLIGHTS
Established firm – The Company has a reputation for delivering top-quality employee communication consulting services.
Filling a market niche – The Company has capitalized on the following observation: although certain third-party benefit administrators have loyal clients, those same clients also often express dissatisfaction with the communication services of the benefit administrator. The Company offers web-based tools and services allowing clients to retain their benefit administrator yet dramatically improve their employee communications.
Loyal customers – The Company serves an impressive and diversified list of major organizations as long-term, satisfied clients.
Fast on its feet – Innovative, effective systems and a can-do attitude give the Company an attractive ability to deliver quality work with speed. Where competitors typically require a week or more, the Company is likely to deliver in a day or less.
Good value – The Company delivers superior service at fees comparable with its competitors.
Balanced workflow – Because benefit years typically begin Jan. 1, many HR consultancies experience third-quarter spikes. The Company has built a business that remains busy year-round.
GROWTH OPPORTUNITIES
Outbound sales strategy – Owners have focused on maintaining stable income from a few jumbo clients. Experienced salespeople and additional staff to deliver the services would boost income.
Expanded market – Although its focus is on large clients, the Company serves relatively small subgroups and subsidiaries of a jumbo client – evidence of the potential to serve smaller organizations.
Broader reach – The Company currently serves only U.S.-based customers but is regularly asked to support global operations – evidence of the potential for overseas business.
Accounting practices – The Company’s billing practices reflect classic HR consulting. As Company services have evolved to become more web-based/online, there is growing opportunity to enhance cash flow by adopting billing practices such as payments in advance, retainers and subscriptions.
2024 Revenue: $740,000
2024 EBITDA: $380,000